獎勵積分條款及細則

本獎勵積分條款及細則（以下簡稱「本條款」）適用於 時生堂有限公司（SKEL Innovation Limited）（以下簡稱「本公司」、「我們」）於 nmn-sst.com 所提供之會員獎勵積分計劃（以下簡稱「獎勵積分」）。

凡會員註冊帳戶、獲取、使用或以任何方式參與本獎勵積分計劃，即表示已閱讀、理解並同意受本條款約束。

一、獎勵積分之性質

  1. 獎勵積分屬本公司提供之會員回饋及推廣優惠，並不構成任何形式的法定貨幣、電子貨幣、儲值金或財產權利。
  2. 獎勵積分不可兌換現金、不可轉讓、不可出售、不可贈與第三者，亦不得作任何形式之現金退款。
  3. 本公司保留隨時調整、暫停或終止獎勵積分計劃之權利，而毋須事先通知。

二、獲取獎勵積分的方式及數值

（一）首次購買獎勵積分

  1. 會員於首次成功完成訂單，且訂單貨品金額不少於 HK$100，可獲得 500 獎勵積分（一次性）。
  2. 每名會員只可獲得一次首次購買獎勵。
  3. 獎勵積分只會於訂單狀態達到「完成（Completed）」後發放。

（二）購物獎勵積分（賺取、使用及有效期）

  1. 賺取獎勵積分
  1. 會員購買適用產品後，將按訂單貨品金額賺取獎勵積分。
  2. 目前系統設定為：每消費 HK$1 = 1 獎勵積分。
  3. 獎勵積分僅按實際貨品金額計算，不包括運費。
  4. 獎勵積分只會於訂單狀態達到「完成（Completed）」後發放。
  5. 如訂單其後被取消、退款、部分退款或標示為失敗，相關獎勵積分將被取消或扣回。
  1. 使用獎勵積分
  1. 會員可於結帳時使用獎勵積分作折扣抵扣。
  2. 目前系統設定之兌換比率為：100 獎勵積分 = HK$1 折扣金額。
  3. 獎勵積分折扣只適用於貨品金額，不可用於抵扣運費，並一般於稅項計算前套用（如適用）。
  1. 獎勵積分有效期
  1. 所有獎勵積分均設有有效期，將於發放日起計 60 日後到期。
  2. 到期之獎勵積分將被自動清除，且不設補發、延期或補償。
  3. 會員有責任自行留意其獎勵積分之有效期。

（三）會員註冊獎勵積分

  1. 會員完成帳戶註冊後，並於完成首次購買後，可獲得 250 獎勵積分。
  2. 如會員未完成首次購買，註冊獎勵積分將不會發放。

（四）推薦註冊及推薦購買獎勵積分

  1. 成功推薦新會員註冊並符合系統條件後，推薦人可獲得 200 獎勵積分。
  2. 新會員透過推薦連結註冊，並於完成首次購買後，可獲得 250 獎勵積分。
  3. 推薦獎勵可能受以下限制（包括但不限於）：
    • 帳戶需存在指定天數後方可獲得獎勵；
    • 同一被推薦人只可計算一次推薦；
    • 系統將防止重複帳戶、相同 IP 位址或不正常推薦行為。
  4. 如本公司合理懷疑任何濫用、欺詐或不正當行為，有權取消相關獎勵積分而毋須補償。

（五）每日登入獎勵積分

  1. 會員每日成功登入帳戶，可獲得 20 獎勵積分（每日最多一次）。
  2. 每日登入獎勵以系統記錄為準。

（六）帳戶周年獎勵積分

  1. 會員帳戶每滿一週年（每 12 個月），且帳戶仍然有效，可獲得 1,000 獎勵積分。
  2. 帳戶周年獎勵將由系統自動發放。

三、退款、取消及獎勵積分處理

  1. 如訂單被取消、退款或部分退款：
    • 該訂單所獲得之獎勵積分將被取消或扣回；
    • 已於該訂單使用之獎勵積分，將按系統規則退回會員帳戶（如適用）。
  2. 所有處理結果以本公司系統記錄為最終依據。

四、帳戶刪除及獎勵積分失效

  1. 會員一經確認刪除帳戶，該帳戶將被永久刪除，屬不可逆行為。
  2. 所有尚未使用之獎勵積分、購物金及會員權益將即時失效。
  3. 本公司不提供任何形式的資料、積分或帳戶回復服務。

五、濫用及違規行為

如本公司合理懷疑會員有以下行為，將有權取消獎勵積分及／或終止帳戶：

  1. 虛假或重複註冊；
  2. 推薦制度濫用；
  3. 欺詐、套利或系統操控；
  4. 違反本條款或香港法律。

六、修改及最終解釋權

  1. 本公司保留隨時修改、更新或終止獎勵積分計劃及本條款之權利。
  2. 所有獎勵積分的發放、計算、扣除、到期及使用結果，均以本公司系統記錄為最終依據。
  3. 如有任何爭議，本公司保留最終解釋及決定權。

七、聯絡我們

如對本獎勵積分計劃有任何查詢，請聯絡：

公司名稱： 時生堂有限公司（SKEL Innovation Limited）
網站： https://nmn-sst.com
電郵： info@nmn-sst.com

Reward Points Terms & Conditions

These Reward Points Terms & Conditions (“Terms”) apply to the Reward Points Programme operated by SKEL Innovation Limited (“we”, “us”, “our”) on nmn-sst.com (the “Website”).

By registering an account, earning, using, or participating in the Reward Points Programme, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Nature of Reward Points

  1. Reward Points are promotional and loyalty incentives provided by us to members and do not constitute legal tender, electronic money, stored value, or property rights.

  2. Reward Points are non-transferable, non-exchangeable for cash, non-saleable, and may not be gifted or assigned to any third party.

  3. We reserve the right to modify, suspend, or terminate the Reward Points Programme at any time without prior notice.

2. Earning Reward Points

2.1 First Purchase Reward Points

  1. Members who complete their first successful order with a product subtotal of HK$100 or above will receive 500 Reward Points (one-time only).

  2. Each member is eligible for the first purchase reward once only.

  3. Reward Points will be credited only when the order status is marked as “Completed”.

2.2 Purchase Reward Points (Earning, Redemption, and Expiry)

(a) Earning Reward Points

  1. Members earn Reward Points based on the product subtotal of eligible purchases.

  2. The current earning rate is: HK$1 spent = 1 Reward Point.

  3. Reward Points are calculated on the product amount only and exclude shipping fees.

  4. Reward Points will be credited only when the order status is “Completed”.

  5. If an order is cancelled, refunded (fully or partially), or marked as failed, the corresponding Reward Points will be revoked or deducted.

(b) Redeeming Reward Points

  1. Members may redeem Reward Points as a discount during checkout.

  2. The current redemption rate is: 100 Reward Points = HK$1 discount.

  3. Reward Points discounts:

    • Apply to product subtotal only;

    • Cannot be used to offset shipping fees;

    • Are generally applied before tax calculation, where applicable.

(c) Reward Points Expiry

  1. All Reward Points are subject to an expiry period.

  2. Reward Points will expire automatically 60 days from the date they are credited.

  3. Expired Reward Points will be forfeited automatically and will not be reinstated, extended, or compensated.

  4. Members are responsible for monitoring their Reward Points balance and expiry dates.

2.3 Registration Reward Points

  1. Members who complete account registration and subsequently complete their first purchase will receive 250 Reward Points.

  2. Registration Reward Points will not be issued if no purchase is completed.

2.4 Referral Reward Points

  1. Members who successfully refer a new user who meets the system requirements will receive 200 Reward Points.

  2. Referred new members who register via a referral link and complete their first purchase will receive 250 Reward Points.

  3. Referral rewards are subject to system rules and limitations, including but not limited to:

    • Minimum account age requirements;

    • One referral reward per referred user;

    • Prevention of duplicate accounts, shared IP addresses, or abnormal referral activity.

  4. We reserve the right to revoke Reward Points if abuse, manipulation, or fraudulent activity is detected.

2.5 Daily Login Reward Points

  1. Members who successfully log in to their account may receive 20 Reward Points per day, limited to once per day.

  2. Daily login rewards are recorded and determined by the system.

2.6 Account Anniversary Reward Points

  1. Members whose accounts remain active upon reaching each 12-month anniversary will receive 1,000 Reward Points.

  2. Anniversary Reward Points are issued automatically by the system.

3. Refunds, Cancellations, and Reward Points

  1. If an order is cancelled, refunded, or partially refunded:

    • Reward Points earned from that order will be revoked or deducted;

    • Reward Points used in that order may be returned to the member’s account, subject to system rules.

  2. All Reward Points adjustments are determined by system records, which shall be final.

4. Account Deletion and Forfeiture of Reward Points

  1. Once a member confirms account deletion, the account will be permanently deleted and cannot be restored.

  2. All unused Reward Points, store credits, and membership benefits will be immediately forfeited.

  3. We do not provide any recovery, reinstatement, or restoration of Reward Points or account data after deletion.

5. Abuse and Violations

We reserve the right to revoke Reward Points and/or terminate accounts if we reasonably determine that a member has engaged in:

  1. False or duplicate registrations;

  2. Abuse of referral or reward mechanisms;

  3. Fraudulent, manipulative, or exploitative behaviour;

  4. Any violation of these Terms or applicable Hong Kong laws.

6. Amendments and Final Authority

  1. We reserve the right to amend, update, suspend, or terminate the Reward Points Programme or these Terms at any time.

  2. All Reward Points issuance, calculation, deduction, expiry, and redemption are subject to our system records, which shall be conclusive.

  3. In the event of any dispute, our decision shall be final.

7. Contact Us

If you have any questions regarding the Reward Points Programme, please contact us:

Company Name: SKEL Innovation Limited
Website: https://nmn-sst.com
Email: info@nmn-sst.com