隐私政策

欢迎光临 时生堂有限公司（SKEL Innovation Limited）（以下简称「本公司」、「我们」）之网站（以下简称「本网站」）。

我们非常重视个人资料及私隐的保护，并承诺依据香港《个人资料（私隐）条例》（第486章）（“PDPO”）的规定处理及保护个人资料。请细阅以下隐私政策内容，以了解我们如何收集、使用、保存及保护个人资料。

一、隐私政策的适用范围

本隐私政策适用于本网站及其所提供的所有服务，说明我们如何处理在使用本网站服务时所收集的个人资料。

本隐私政策 不适用于：

  • 本网站所连结的第三方网站

  • 非由本公司直接管理或控制的人员、平台或服务

对于第三方网站的私隐政策及资料处理方式，我们概不负责，请自行查阅该等网站的相关政策。

二、个人资料的收集、处理及使用方式

当使用本网站或相关服务时，我们可能会因应服务性质收集必要的个人资料，包括但不限于：

  • 姓名

  • 电子邮件地址

  • 联络电话

  • 帐户登入资料

  • 收货及帐单资料

  • 付款相关资讯（由第三方支付平台处理）

  • 查询、联络或客服讯息内容

所有个人资料仅会于 特定及合法目的范围内 使用，包括但不限于：

  • 处理订单及付款

  • 会员帐户管理

  • 客户服务及售后支援

  • 物流及配送安排

  • 内部统计、分析及服务改善

  • 法律或监管要求

除非获得明确同意或法律规定，我们不会将个人资料用于上述目的以外的用途。

三、伺服器纪录与使用资料

于一般浏览本网站时，系统可能会自动记录以下资讯作内部分析用途：

  • IP 位址

  • 浏览器类型

  • 装置资讯

  • 使用时间及浏览纪录

上述资料仅作统计分析及系统优化之用，不会用作识别个别人士，亦不会对外披露。

四、个人资料的保护措施

我们已采取合理及适当的技术与管理措施，以保障个人资料的安全，包括但不限于：

  • 防火墙及伺服器安全设定

  • 存取权限控制

  • 防毒及入侵防护系统

  • 仅授权人员可存取个人资料

所有处理个人资料的员工及合作伙伴均须遵守保密责任，如有违反，将承担相应法律责任。

五、资料保存期限

个人资料仅会在达成收集目的所需的期间内保存，或依照法律及监管要求保存，期满后将被安全删除或匿名化处理。

六、与第三方共享个人资料的政策

我们 不会出售、出租或交换 个人资料予任何第三方，惟以下情况除外：

  • 已取得当事人明确同意

  • 法律或司法机构要求

  • 为完成交易而必要（如物流公司、支付服务供应商）

  • 为防止欺诈、非法活动或保障合法权益

当我们委托第三方服务供应商处理个人资料时，将要求其遵守保密及资料保护责任。

七、第三方服务及跨境资料传输

本网站可能使用第三方服务（例如支付平台、物流系统、分析工具），该等服务可能于香港以外地区处理资料。我们将确保相关服务供应商具备适当的资料保护标准。

八、Cookie 的使用

本网站可能使用 Cookie 及类似技术，以改善使用体验及分析网站流量。

使用者可透过浏览器设定拒绝 Cookie，但此举可能导致部分网站功能无法正常运作。

九、个人资料当事人之权利

根据《个人资料（私隐）条例》，个人资料当事人有权：

  • 查阅个人资料

  • 要求更正不准确资料

  • 查询个人资料的使用情况

  • 撤回同意（如适用）

如需行使上述权利，请透过下方联络方式与我们联络。

十、隐私政策的修订

我们保留随时修订本隐私政策的权利。任何修订将于本网站公布，修订后的政策一经刊登即时生效。

十一、联络方式

如对本隐私政策或个人资料处理有任何查询，请透过以下方式联络我们：

公司名稱： 時生堂有限公司（SKEL Innovation Limited）
電郵： info@nmn-sst.com
網站： https://nmn-sst.com

Privacy Policy

(English Version)

Welcome to the website of SKEL Innovation Limited (also operating under the brand “時生堂”) (hereinafter referred to as “we”, “us”, or “our”).

We are committed to protecting your privacy and personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“PDPO”). This Privacy Policy explains how we collect, use, store, protect, and disclose personal data when you use our website and services.

1. Scope of This Privacy Policy

This Privacy Policy applies to all services provided through this website.

It does not apply to:

  • Third-party websites linked from this website

  • Services or platforms not owned or controlled by us

We are not responsible for the privacy practices of third-party websites. Please review their privacy policies separately.

2. Collection, Processing, and Use of Personal Data

We may collect personal data necessary to provide our services, including but not limited to:

  • Name

  • Email address

  • Contact number

  • Account login credentials

  • Billing and shipping information

  • Order and transaction details

  • Customer enquiries and communication records

Personal data is collected for lawful and specific purposes, including:

  • Processing orders and payments

  • Account registration and management

  • Customer support and communication

  • Delivery and logistics arrangements

  • Internal analysis and service improvement

  • Compliance with legal or regulatory requirements

We will not use personal data for purposes other than those stated above without your consent or unless required by law.

3. Server Logs and Usage Data

When you browse this website, our servers may automatically record certain information, including:

  • IP address

  • Browser type

  • Device information

  • Access time and browsing activity

Such data is used solely for internal analysis and website optimisation and does not identify individual users.

4. Protection of Personal Data

We implement reasonable and appropriate technical and administrative measures to safeguard personal data, including but not limited to:

  • Firewall and server security controls

  • Access restriction to authorised personnel only

  • Anti-virus and intrusion prevention systems

All staff and service providers handling personal data are bound by confidentiality obligations. Any breach may result in legal action.

5. Data Retention

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations. Data will be securely deleted or anonymised thereafter.

6. Disclosure and Sharing of Personal Data

We do not sell, rent, or trade personal data to third parties.

Personal data may be disclosed only under the following circumstances:

  • With your explicit consent

  • When required by law or court order

  • To third-party service providers (e.g. payment processors, logistics providers) strictly for service fulfilment

  • To prevent fraud, unlawful activity, or protect legal rights

We require all third-party service providers to comply with confidentiality and data protection obligations.

7. Third-Party Services and Cross-Border Data Transfer

This website may use third-party services such as payment gateways, logistics systems, and analytics tools. These services may process data outside Hong Kong.

We ensure that such service providers implement appropriate data protection standards consistent with applicable laws.

8. Use of Cookies

Cookies and similar technologies may be used to enhance user experience and analyse website traffic.

You may disable cookies through your browser settings; however, doing so may affect certain website functionalities.

9. Data Subject Rights

In accordance with the PDPO, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Enquire about how your personal data is used

  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

10. Amendments to This Privacy Policy

We reserve the right to amend this Privacy Policy from time to time. Any updates will be published on this website and take effect immediately upon posting.

11. Contact Information

If you have any questions regarding this Privacy Policy or our handling of personal data, please contact us at:

Company Name: SKEL Innovation Limited
Website: https://nmn-sst.com
Email: info@nmn-sst.com